I've been coming to Three Brothers Car Repair in Baltimore for about 10 years now, and am currently on my fourth car with Paul and the guys here. I wouldn't go anywhere else, because these are the most trustworthy and caring mechanics I've EVER known in all my years of driving. Cheers!

Recently you recieved a Buick Regal into your buisness that had problems with its brakes. The owner of the vehicle is Beverly Kelley, Chaplain here at our hospital. She and her daughter Robin had just dropped off a father and his daughter Erin at the McElderly House on McElderly Street as Erin is scheduled for an organ transplant at Johns Hopkins in the next couple of weeks. When they began their return trip to Michigan they discovered that their car had serious problems with its brakes. After making several calls to other auto repair shops Beverly called you and new quickly that your buisness was where she wanted her car to be towed. I want to recognize you and your employees for the outstanding care and service-above and beyond-that they recieved from you. Another story could possibly have been told as the two ladies were in an unfamiliar place completely vulnerable to a necessary repair to their car in order to make a safe return trip. You took them 'under your wing' and provided them care and attention as if they were family. In addition, the after service follow up by calling them later in the day of their departure while they were on the road to be sure that everything was alright and that the brakes were functioning as they should in itself demonstrates the outstanding quality of your customer service. Today there are far too many small buisness owners who are focused only on how much they can make from each customer. You not only charged a fair and reasonable price for your repair service but also gave them outstanding customer service. You are an outstanding example of what honesty and sincere appreciation of a customer means in buisness today. The many of us here at Battle Creek Health System who have been supporting this family for nearly 3 years in their mission of saving their loved one's life share much gratitude for you and the wonderful care of our two volunteers who were on a mission of mercy for one of our own.

Thank you so much for being so honest when we were in such need of help. We were headed to North Carolina to see my brother-in-law who is very ill, when our car stopped on I-95 near Baltimore. Our veh was towed to your shop as a AAA approved shop. We were not sure what to expect, being out of state. You guys were able to get us a great great rate at a local hotel, and you drove us there and picked us up. The damage to our veh. was minor. No overcharging. The next day was Sunday and we were on our way. We would recommend your shop to anyone who asked.Being broke down in Baltimore turned out to be a positive experience. Again thanks for everything.

Three Brothers Auto Repair in Baltimore have taken care of our family vechicles for over 15 years. Paul and his mechanics are always honest & reliable. We trust them and have recommended them to others. When you find this quality of auto service you stay with them. Thanks so much,Donna Bihy

I thank u and your staff so much ,my car is running beautifully. Mike weny beyond the call of duty to repair my car.,thats why I come to baltimore from columbia. keep up the good work. They are reliable and trustworthy again i thank u.

Paul and every member of his shop deserve an A+ in customer service. They are always courteous and professional. His mechanics are thorough and will leave no stone unturned to find the source of a problem and remedy it. I'll be taking my jeep there as long as I have her.