A1-Auto Three Brothers Car Repair
Leading Baltimore Auto Repair Specialists
A1 Auto Three Brothers Car Repair welcomes you to our Baltimore auto repair website. A1 Auto Three Brothers Car Repair is a well known and respected auto repair facility in Baltimore Maryland and the Baltimore County area for our honesty and professional auto repair services that our staff and mechanics provide to our customers. Each staff member and mechanic in our Baltimore auto repair shop takes pride in the excellent reputation we are fortunate to have developed with both our customers and the entire Baltimore and Baltimore County area. Our shop is grateful that our customers repeatedly choose us for their auto repair and service needs and frequently send their friends and family to our Baltimore shop for their auto repair and service needs as well.
Each expert mechanic on our team understands that the very thought of getting an automobile repaired can make most people nervous. For those who are not saavy about auto repair or are uncertain whether or not the correct repairs are being performed on your automobile our Baltimore auto repair shop is the perfect place for you because of the following reasons.
A1 Auto Three Brothers Car Repair pledges to all of our Baltimore and Baltimore County customers that we will not remove any part from a vehicle in order to complete an auto repair unless it is absolutely necessary. Additionally our Baltimore auto repair shop promises to diagnose all auto repair problems in an honest and professional manner. Each mechanic and staff member in our shop strives to provide prompt and courteous service to all who visit our auto repair facility in the hope that you will come back to us for all of your auto repair needs.
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Auto Repair - Customer Testimonial
Al Schipper from Battle Creek Michigan
Recently you recieved a Buick Regal into your buisness that had problems with its brakes. The owner of the vehicle is Beverly Kelley, Chaplain here at our hospital. She and her daughter Robin had just dropped off a father and his daughter Erin at the McElderly House on McElderly Street as Erin is scheduled for an organ transplant at Johns Hopkins in the next couple of weeks. When they began their return trip to Michigan they discovered that their car had serious problems with its brakes. After making several calls to other auto repair shops Beverly called you and new quickly that your buisness was where she wanted her car to be towed. I want to recognize you and your employees for the outstanding care and service-above and beyond-that they recieved from you. Another story could possibly have been told as the two ladies were in an unfamiliar place completely vulnerable to a necessary repair to their car in order to make a safe return trip. You took them 'under your wing' and provided them care and attention as if they were family. In addition, the after service follow up by calling them later in the day of their departure while they were on the road to be sure that everything was alright and that the brakes were functioning as they should in itself demonstrates the outstanding quality of your customer service. Today there are far too many small buisness owners who are focused only on how much they can make from each customer. You not only charged a fair and reasonable price for your repair service but also gave them outstanding customer service. You are an outstanding example of what honesty and sincere appreciation of a customer means in buisness today. The many of us here at Battle Creek Health System who have been supporting this family for nearly 3 years in their mission of saving their loved one's life share much gratitude for you and the wonderful care of our two volunteers who were on a mission of mercy for one of our own.
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