A1 Auto Three Brothers Car Repair takes great pride and pleasure in sharing our Baltimore auto repair shop winning the Best Auto Repair award from the Baltimore Sun for 2017.More News
A1 Auto Three Brothers Car Repair welcomes you to our Baltimore auto repair website. A1 Auto Three Brothers Car Repair is a well known and respected auto repair facility in Baltimore Maryland and the Baltimore County area for our honesty and professional auto repair services that our staff and mechanics provide to our customers. Each staff member and mechanic in our Baltimore auto repair shop takes pride in the excellent reputation we are fortunate to have developed with both our customers and the entire Baltimore and Baltimore County area. Our shop is grateful that our customers repeatedly choose us for their auto repair and service needs and frequently send their friends and family to our Baltimore shop for their auto repair and service needs as well.
As one of the leading auto repair companies in the Baltimore area, each expert mechanic on our team understands that the very thought of getting an automobile repaired can make most people nervous. For those who are not savvy about auto repair or are uncertain whether or not the correct repairs are being performed on your automobile our Baltimore auto repair shop is the perfect place for you because of the following reasons.
A1 Auto Three Brothers Car Repair pledges to all of our Baltimore and Baltimore County customers that we will not remove any part from a vehicle in order to complete an auto repair unless it is absolutely necessary. Additionally our Baltimore auto repair shop promises to diagnose all auto repair problems in an honest and professional manner. Each mechanic and staff member in our shop strives to provide prompt and courteous service to all who visit our auto repair facility in the hope that you will come back to us for all of your auto repair needs.
A1 Auto Three Brothers invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form and one of our team members will contact you promptly.
Check engine light problem? Bring your vehicle to A1 Auto Three Brothers shop in Baltimore and let an ASE-Certified automotive repair specialists perform a computerized diagnostic scan to get you safely back on the roads of Baltimore.
A1 Auto Three Brothers is pleased to make the Napa Service Assistant available to our customers in the Baltimore area. This useful online tool provides videos, animations, and articles about how your vehicle works.Start Learning
They were kind, courteous, and prompt to respond.
Alvin Motte of Franklin Virginia
"Arrived in Baltimore with brakes problems. Happen to find A1 via the internet. They were kind, courteous, and prompt to respond. They provided a towing service and even delivered my car to the hotel when the job was finished. Helped to make a stressful situation a lot easier. If visiting and need some help, these are the people to see."
I will recommend you and your shop to everyone!
Jessica Marso of Baltimore Maryland
"Dear Paul, Thank you so much for helping me deal with my situation. My Jeep was towed to your shop after it overheated on 695. It is a blessing it died where it did because I google searched nearby repair shops and I am truly blessed that your shop was the closest. I know I would not have had as great of an experience at any other shop. I appreciate your honesty and sense of humor more than you'll ever know. Your shop is top notch! Your staff is knowledgeable and skillful and I enjoyed working with you all. Thank you for being patient with me and for helping me sort out my problem. You told me your shop only fixes something once and this really resonates with me not only because it's a strong statement but I feel confident that kind of mentality should be adopted by every service shop. It can be intimidating, as a women, to visit an auto shop, but NOT at your shop! I felt right at home! Thank you for being so accommodating! Thank you for affording me time and money! I can't thank you enough for looking out for me as if I were family. I will recommend you and your shop to everyone!"
I am very pleased, they give excellent, knowledgeable, friendly and prompt service. They made my old 2004 Impala gallop once more.
Bernard H of Baltimore Maryland
"I went to A1 being inquisitive while joking with them, "How did you get an A+ rating from BBB when I couldn't get that rating as a student?" Well I am very pleased, they give excellent, knowledgeable, friendly and prompt service. They made my old 2004 Impala gallop once more. A great place to do business! "
I know that the best work will be done in the most timely manner.
Linda Siegman of Baltimore Maryland
"Thank you and the staff at A1 Auto Three Brothers Car Repair for an outstanding vehicle service experience. I was immediately put at ease by the prompt and courteous reply to my online request for a service appointment. I listed several items to be covered and your willingness to discuss each of them with me, at length, (and the fact that you actually listened) set the benchmark far and above any previous experience I have had at the dealer or other advertised place. Calling me frequently with updates was very much appreciated, and the fact that you would not proceed with any additional work without my approval is a very appealing quality of well-conducted business. I am very much looking forward to the next time I have to have my car in for service because I know that the best work will be done in the most timely manner on that which is most necessary."
You are an outstanding example of what honesty and sincere appreciation of a customer means in business today.
Battle Creek Michigan
Al Schipper of Battle Creek Michigan
"Recently you recieved a Buick Regal into your buisness that had problems with its brakes. The owner of the vehicle is Beverly Kelley, Chaplain here at our hospital. She and her daughter Robin had just dropped off a father and his daughter Erin at the McElderly House on McElderly Street as Erin is scheduled for an organ transplant at Johns Hopkins in the next couple of weeks. When they began their return trip to Michigan they discovered that their car had serious problems with its brakes. After making several calls to other auto repair shops Beverly called you and new quickly that your business was where she wanted her car to be towed. I want to recognize you and your employees for the outstanding care and service-above and beyond-that they received from you. Another story could possibly have been told as the two ladies were in an unfamiliar place completely vulnerable to a necessary repair to their car in order to make a safe return trip. You took them 'under your wing' and provided them care and attention as if they were family. In addition, the after service follow up by calling them later in the day of their departure while they were on the road to be sure that everything was alright and that the brakes were functioning as they should in itself demonstrates the outstanding quality of your customer service. Today there are far too many small business owners who are focused only on how much they can make from each customer. You not only charged a fair and reasonable price for your repair service but also gave them outstanding customer service. You are an outstanding example of what honesty and sincere appreciation of a customer means in business today. The many of us here at Battle Creek Health System who have been supporting this family for nearly 3 years in their mission of saving their loved one's life share much gratitude for you and the wonderful care of our two volunteers who were on a mission of mercy for one of our own."
Paul and every member of his shop deserve an A+ in customer service.
Jen Navarez of Baltimore Maryland
"Paul and every member of his shop deserve an A+ in customer service. They are always courteous and professional. His mechanics are thorough and will leave no stone unturned to find the source of a problem and remedy it. I'll be taking my jeep there as long as I have her."
Paul, Dan, Steve, and Nick were very knowledgeable and able to solve the problem with the utmost care for the vehicle, and for quality, and time, and get me back on the road.
Daniel Sprague of Nashville Tennessee
"I'm not the type of person that normally writes reviews. However, this trip deserved one. I was passing through Baltimore on the way back to Nashville, TN, when all of a sudden my brakes on my '65 Mustang gave out. AAA recommended this shop, so I sent my car there, and they were fantastic. A lot of shops won't work on cars this old -- but Paul, Dan, Steve, and Nick were very knowledgeable and able to solve the problem with the utmost care for the vehicle, and for quality, and time, and get me back on the road. I'D TRUST ANY CAR WITH THEM."
I have no reservation about recommending this shop to my friends.
Cynthia Tucker of Baltimore Maryland
"The repairs to my Jeep were done in a professional manner. Scheduling is prompt, customer service is informative and prices are reasonable. I have no reservation about recommending this shop to my friends."
Baltimore Break Repair Service
Wendy Simmons of Baltimore Maryland
"My car needed to pass an free Maryland Uber inspection. They worked quickly and efficiently and got me back on the road, even with a minor repair completed. I highly recommend this professional business. I know if I needed breaks they offer Baltimore Break Repair Service ."
A1 Auto Three Brothers is proud to be an AAA Approved Auto Repair shop serving the greater Baltimore area with a complete range of automotive repair services by a certified and professionally trained team of technicians. A1 Auto Three Brothers understands that the thought of having a vehicle repaired can be quite stressful for many people. As an AAA Approved auto repair shop, A1 Auto Three Brothers is glad that being an AAA Approved Auto Repair shop we are able to help alleviate the stress many people feel by being one of over 7,700 auto repair shops across North America that provide our customers in the greater Baltimore area with a 12 month or 12,000 mile guarantee on all of the work done at our shop!
A1 Auto Three Brothers maintains AAA's tough performance standards while providing each of our customers with the professional and courteous service they both expect and deserve. As an AAA Approved Auto Repair shop serving the greater Baltimore area, A1 Auto Three Brothers is required to hire and employ trained automotive repair specialists that have earned certification by ASE, the National Institute for Automotive Service Excellence. Also as an AAA Approved Auto Repair shop, A1 Auto Three Brothers is also required to use state-of-the art tools and equipment when doing repairs, as well as adhere to the AAA customer service satisfaction criteria.
A1 Auto Three Brothers is proud of our designation as being an ACDelco Certified Center. ACDelco is considered by many in the automotive industry to be the leader in providing shops like A1 Auto Three Brothers with high quality replacement parts and other aftermarket products for most vehicle makes and models. The ACDelco parts our shop uses when repairing or servicing our customers' vehicles can include maintenance parts that are replaced during the lifetime of a vehicle, including oil filters, batteries, air filters, wiper blades, shocks, and brakes. Other ACDelco parts used at our shop may include alternators, radiators, heating and cooling components, and more. In total ACDelco offers our shop more than 75,000 parts for over 37 vehicle product lines.
A1 Auto Three Brothers is an automotive repair facility providing the greater Baltimore area with high quality auto repair services from a team of specialists, some of which are ASE Certified technicians. The team members on the A1 Auto Three Brothers staff that are ASE Certified are part of one of the largest non-profit organizations in the world. Currently over 350,000 thousand fellow automotive repair professionals like those working at A1 Auto Three Brothers are ASE Certified. A1 Auto Three Brothers understands that for today's consumer, automotive repair is more complex than it has ever been. And as vehicles become increasingly more complicated, so too does the technology and diagnostic tools to repair them. This is why we are ASE Certified, because we know how important it is for people in and around the greater Baltimore area to locate knowledgeable and competent automotive professionals.
In the ever expanding independent repair world A1 Auto Three Brothers seized an exclusive opportunity to become a Bosch Authorized Service Center. Bosch acknowledged our image, location, technical ability, and customer service and nominated us to become a member of an organization of the top independent repair shops worldwide. Our direct partnership with Bosch allows us to handle any of your Bosch parts warranty repairs. Furthermore A1 Auto Three Brothers technicians are privileged to take part in Bosch's continuing education programs utilizing state of the art technology at Bosch training facilities.
A1 Auto Three Brothers is proud to be a JASPER Engines & Transmissions installer. Our partnership with JASPER helps achieve our shop's goal of instilling confidence to those in the greater Baltimore area that rely on A1 Auto Three Brothers for their automotive service and repair needs. We let our customers know that any JASPER remanufactured product - including transmissions, differentials, and engines comply to strict remanufacturing guidelines and are installed with a Nationwide Warranty (Download Warranty) to back them up!
As a NAPA AutoCare center serving the greater Baltimore area, the team of automotive repair professionals at A1 Auto Three Brothers know the key to keeping your car or truck running smoothly on the roads is regular maintenance. Our team also knows that people in our community should not be required to forgo trust and the peace of mind when locating a great and affordable automotive repair shop like here at A1 Auto Three Brothers. Our decision to be a Napa AutoCare Center is built around our commitment to providing our customers service that is based on integrity, our qualifications, and our expertise when it comes to repairing cars and trucks, both foreign and domestic. It does not matter if you need routine maintenance or a major repair, each and every time you bring your vehicle to A1 Auto Three Brothers for a repair or service we have you covered. Our team of ASE Certified technicians often use the best NAPA auto parts when providing an exceptional levels of service. This is how A1 Auto Three Brothers ensures you get the most excpetional service each and every time. Our designation as an NAPA AutoCare Center also enables us to give our customers a 12 month, 12,000 mile Nationwide Peace of Mind Warranty.
Maryland's Vehicle Emissions Inspection Program (VEIP) is an important component of the State's plan to improve air quality. By requiring inspection of vehicle emission systems every two years and repair of vehicles that fail to meet emissions standards, VEIP significantly reduces vehicle emissions that contribute to Maryland's air quality problem of ground-level ozone. Maryland's VEIP is working. By having your vehicle tested, you are playing an important part in Maryland's successful and ongoing efforts to create a healthier Maryland. Along with cleaner fuels and vehicles, VEIP has significantly reduced Maryland's carbon monoxide pollution problems. However, we continue to have a problem with ground level ozone, a major component of smog.